Privacy Policy for NeuraForge Labs
Effective Date: January 1, 2025
1. Introduction
Welcome to NeuraForge Labs ('we', 'us', or 'our'). This policy explains how we collect, use, disclose, and protect information when you access our website neuraforgela.com and related services.
2. Definitions
Personal Data means any information relating to an identified or identifiable natural person.
Processing means any operation performed on Personal Data, including collection, storage, use, and deletion.
3. Information We Collect
- Information you provide directly: name, email address, phone number, messages you send via our Contact Us form.
- Usage Data: pages visited, time spent, access logs.
- Technical Data: IP address, browser type, device information.
4. How We Use Your Information
- To provide, maintain, and improve our services.
- To respond to inquiries and support requests.
- To send administrative and promotional communications if you opt in.
- To comply with legal obligations.
5. GDPR Compliance
For users in the European Economic Area, we process Personal Data under the following legal bases:
- Consent: when you opt in to receive newsletters or updates.
- Contract: to fulfill service requests and provide our products.
- Legal obligation: to comply with applicable laws.
- Legitimate interests: for site maintenance, fraud prevention, and security.
Data Subject Rights: you have the right to access, rectify, erase, restrict processing, and object to processing of your Personal Data. To exercise these rights, please contact us through our Contact Us form.
Data Transfers: if we transfer data outside the EEA, we implement appropriate safeguards, such as standard contractual clauses.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our site. Cookies are small text files stored on your device. We use:
- Essential Cookies: necessary for site functionality.
- Performance Cookies: to analyze site usage and improve performance.
- Functional Cookies: to remember your preferences.
- Preference Cookies: to deliver personalized content.
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect site functionality.
7. Data Retention
We retain Personal Data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. Third-Party Links
Our site may include links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
9. Security
We implement appropriate technical and organizational measures to protect Personal Data against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is fully secure.
10. Your Rights
You may:
- Access your Personal Data.
- Request correction or deletion.
- Restrict or object to processing.
- Withdraw consent at any time.
To exercise your rights, use our Contact Us form.
11. Contact Information
If you have questions or requests regarding this policy, you can contact us:
NeuraForge Labs
Rämistrasse 101, 8092 Zürich, Switzerland
Phone: +41767057396
Business ID: CHE-944.509.840
Email: Please use our Contact Us form
12. Changes to This Privacy Policy
We may update this policy in 2025. The "Effective Date" will reflect the latest revision. Please revisit this page periodically to stay informed.